Project Description

OVERVIEW

Enterprise / SMBs are turning increasingly towards Managed Service Providers (MSPs) to manage their IT Infrastructure for increased operational efficiency and reduced downtimes .
StorIT with its dedicated state of the art 24/7 NOC – SOC operations center provides enterprise the sigh of relief as a Managed Service Partner shouldering our customers during these testing times by keeping their critical systems and LoB applications up and running and having all the required information and the reports off hand on the fingertips.

Storit’s NOC – SOC services, combined with 24×7 on-shore, near-shore, and off-shore support model, provides the needed technical expertise to proactively address the incidents before they transform into revenue impacting customer problems. Our purpose built managed services model is designed to plug in the gaps with traditional support framework. Our self-learning proactive managed services eliminate the need to purchase monitoring software licenses or have in-house resources to manage the software. This has a huge impact on ROI as there is little or no upfront investments

Your IT systems are critical to your business productivity. To compete effectively, you need a fully managed and secure end-to-end IT infrastructure managed service that can help your business increase productivity, gain greater control and visibility into your IT Infrastructure, and future-proof your IT environment and keeping costs at bay.

Our 24/7/365 NOC services team, provides out-of-band proactive monitoring and management to keep your IT Infrastructure running at its best, minimize downtime, increase application availability ,performance, and meet new requirements and gives you freedom to focus on your core business while leveraging on latest technologies

Managing and monitoring IT Infrastructure operations is resource intensive. That’s why our NOC is staffed with a team of experienced support professionals and manages the 24×7 demands of hundreds of systems and IT applications, so you can focus your attention and resources on your core business competencies and leave the firefighting to us.

StorIT’s dedicated managed services provide customer a level of customization that is tailor-made to meet the needs of your infrastructure, staff, and budgets.
Still relying on your in-house IT team to maintain your systems? It is time for a change, and offload the services to StorIT as your trusted Managed Services Partner

BENEFITS OF CHOOSING STORIT AS YOUR MSP

1. Focus on Core Business Objectives – IT needs grow with business. Your IT team might not be able to handle this increased business workload and will most likely find themselves in a situation unable to scale according to the business’ needs, forcing to assign additional responsibilities to the Non IT employees, distracting from the core business objectives.
The benefits & main objective of managed services is to ensure and free up the team to focus on the tasks they were assigned to do — it also enables companies to fill in gaps as needed. StorIT managed services will provide a flexible service model that allows our customers to determine the level of services required.

2. Expert advice/ Consultancy – New technology keeps evolving and not all customers have the bandwidth or experience to meet the challenges, regardless your IT systema are On premises , Cloud or Hybrid StorIT Managed Services will provide specialists in all roles that include technical, functional, architectural, and training consultants assuring to keep your systems up and running, as well as unlock their full potential.

3. Keep Costs Low to meet challenging IT budgets – StorIT managed services not only lowers labor costs and eliminates the additional cost of hiring and training new IT staff but has the ability to have skills available on a scalable basis as and when business demands. StorIT offers a hybrid model of onshore and offshore experienced dedicated resources, which help organizations lower the average effective rate and broadens customer’s resource base.

4. Scale up Scale down as needed on demand – As technology keeps evolving and changing over time, maintaining the performance consistently becomes challenging and customers tend to scale systems either up or down to accommodate the business needs. MSPs like StorIT can respond to changes in demand in real time, so you never have to worry about system downtime.
StorIT that not only has SMEs & consultants available, but also offers advanced services such as proactive monitoring, upgraded services release management, reporting, and more to get the utmost value and scalability.

5. Round the clock or SLA based flexible support options – With StorIT MSP offerings customers never need to worry about availability , StorIT offers 24/7 flexibility based SLAs , on-call options, and weekend support. StorIT supports multiple time zones and offers round-the-clock support , thanks to the Off Shore NOC facility in India & US assuring customers support availability whenever needed .

6. Avoid daunting expensive downtime – In an unlikely event when things tend do go awry, StorIT can provide expert backup and disaster recovery services to get your systems back online within no time.

7. Single Point of Contact – With StorIT, customers get a dedicated team that knows their infrastructure and business solutions inside out, led by a single customer success manager (CSM). The CSM will act as a reliable, single point of contact who will better manage the customer relationship and vendors and triage any issue on customer behalf. Should the CSM be unavailable for any reason, there’s an established escalation path and a secondary contact ready to step in, so customers always have someone they trust.

8. Security &Compliance – As part of the managed services offering StorIT collects and analyzes the data regularly in order to benefit the business , and StorIT maintains the data in a secure way that is compliant with relevant regional industry regulations and standards.

Industry Recognition